How it works
Create a shared vocabulary for progress. Separate work in progress, submitted deliverables, and accepted results so “done” does not mean something different to every team.
A concrete business example
Pair task status with an exception category such as waiting on a customer or missing information. Managers can address the cause of a delay instead of simply chasing updates.
How it supports people and agents
Use the same status definitions for people and agents. Document what each state means and who is responsible for submission, review, and acceptance.
Core scope and boundaries
A status field is not an approval engine. Enforcing who may accept work requires additional permissions and workflow controls.
Start with a real case
- Name each object and define the fact represented by every field.
- Use a real completed case and an incomplete case to check the structure.
- Assign a person to maintain important values and their supporting sources.
Core product guide: these pages explain foundational capabilities and configurable application patterns. Integrations and the selected product release require validation. Enterprise automation, fine-grained governance and independent verification are separate scope.